SITA signs 5-year network infrastructure deal with London Heathrow 

SITA, the worldwide chief in air transport expertise, has signed a five-year extension with Heathrow Airport to help Heathrow’s huge and rising network infrastructure. Through this settlement, SITA will present a variety of network, telecommunications, and connectivity providers, whereas introducing revolutionary new options to companies working inside Heathrow.

Since 2011, SITA has constructed a powerful relationship with Heathrow, reinforcing the airport’s infrastructure because it turned the busiest airport in Europe, with practically 80 million passengers in 2023. As a part of the brand new settlement, SITA will proceed to strengthen Heathrow’s digital infrastructure, managing its in depth network because the airport continues to increase and enhance its IT infrastructure. This contains supporting 1000’s of network entry switches and wi-fi entry factors, and 1000’s extra analogue and web telephone strains. With this, Heathrow will proceed to profit from SITA’s deep data and understanding of the advanced airport surroundings.

In addition, as a part of the deal, the SITA on-site workforce at Heathrow will ship new tasks and ongoing help across the network telecoms infrastructure, cyber-security, radio and operational expertise. They might be readily available to help Heathrow’s inner prospects, B2B industrial prospects, and the airport’s wider provide chain. With this new mannequin, SITA can even improve the industrial telecoms providing for Heathrow’s B2B prospects, delivering high-quality communications options to a wide range of inner shoppers, together with airways, floor handlers and retailers.

Sergio Colella, President, Europe at SITA, mentioned: “As air traffic increases across European airports, airports are increasingly prioritizing IT to strengthen their operations, and give their passengers a seamless experience. With this fantastic agreement, SITA continues to show why we remain the air transport industry’s most trusted partner. By delivering a robust IT infrastructure, our goal is to make sure Heathrow can future-proof its network needs for effortless operations, all while making the passenger experience more enjoyable. This partnership also opens exciting new avenues for commercial clients enabling the London airport to offer its customers a raft of new opportunities.”

Helen Elsby, Chief Solutions Officer, Heathrow Airport, says: “We are delighted to extend our partnership with SITA as strengthening and enhancing our IT infrastructure is critical to our mission to be an extraordinary airport fit for the future. Having a robust and reliable network is essential for delivering seamless operations and meeting the needs of millions of passengers and numerous businesses that rely on Heathrow every day. In addition to providing this assurance, the partnership also provides the opportunity to gain valuable insight into the innovative solutions that SITA brings to our industry and to our customers.”